They did a great job for us. They communicated with us to let us know what their game plan and installation schedule were and executed the plan as laid out. The quote was super competitive. They arrived when they said they would and cleaned up the work area at completion. I’m a contractor myself, so I can appreciate more than anything getting what you pay for without having to manage the project myself to make sure it’s done right.
Philip, Gabe and the whole team did a great job. They went above and beyond and worked with our insurance company to help us get a new roof after ours was damaged by hail.
Their team worked really hard and did a great job. The company was easy to work with and handled everything with my insurance.
Phillip with Southern Exteriors Roofing is an absolute pleasure to work with. Professional and always responsive to any questions. Roof was done in a day and looks great. All the workers that day were friendly and did a tremendous job. Don’t hesitate to use them for any of your home needs. You won’t be disappointed.
Phillip saw everything through to the finish. They completed as they said they would on time along with cleanup. Thank you for a job well done.
Philip could not possibly have been any better. He was extremely helpful every step of the way. I would not hesitate to use him again or refer others to him.
Philip Strickland was very helpful and respectful and did an excellent job! I would highly recommend Philip with your roofing needs.
We have used Southern Exteriors Roofing twice in the last two years. Each time, it has been a wonderful experience. Chris and his team are professional, prompt, and thorough. I would highly recommend Southern Exteriors.
What a great experience! Everything was handled by Southern Exteriors Roofing. The owner, Jason, was in direct contact with us through the entire process. The job was done quickly and left so clean. I would recommend this company again and again!
Fabulous company to deal with! Jason Smith stayed in contact with me through the whole process. I would highly recommend Southern Exteriors Roofing for your roofing needs.
Southern Exteriors Roofing was a pleasure to work with. They handled everything with the insurance company. Jason, the owner, was always in contact with us every step of the way.
Quick and courteous service! Job was finished on time and clean when they left! I will recommend to others
I have been working with Southern Exteriors Roofing on multiple jobsites for over 3 years! I must say this is an excellent group to work with!! Extremely friendly and offer quality work!!!!
Outstanding experience all around. Their representative, Phillip, worked with us to get our claim pushed through with our insurance even with all of the obstacles they put in our way. He came and walked the roof at least three times to ensure they understood the level of damage. The claim was paid in full. They completed the work in one day (we had outstanding weather). Their cleanup was as good and thorough as it could possibly be. Their crew made sure all of the landscaping on our and my neighbor’s yards were protected. They kept debris from going down the street. They also used rolling magnets to pick up all of the nails. After the work was completed, Phillip met with us twice more to make sure everything went okay and we were satisfied.
Great company to deal with and very professional. They get the job done and do it the way it should be done with integrity. I highly recommend to anyone needing to have their home repaired or updated. They strive for excellence, which definitely helps them stand out above the rest.
Great roofing company, great experience. Jason took the time to meet with us at the beginning and determine whether we had a valid insurance claim (wind/hail damage). When he confirmed my suspicion that we had damage from a recent storm, he helped us to initiate the insurance claim and schedule the replacement (my roof was 22 years old; repair can cause more harm than good on old and brittle shingles). He works directly with the adjusters to help make sure your claim is accepted and paid. Given my lack of experience with insurance claims, this professional guidance was appreciated. This is all above board – the inspectors will have a third party come out and confirm Southern Exteriors Roofing’s findings. You’re not obligated to use Southern Exteriors unless you sign the contract stating so (which we happily did). They were upfront about their schedule, showed up on time, and completed our roof in a day. The quality of work was great. It was July 11, and the guys worked really hard in the heat. After the work was completed, Jason was very helpful and patient to navigate the insurance process and final payment (this takes 1-2 months). He ended with a final meeting where he explains and certifies the product warranty from the manufacturer and from Southern Exteriors on their work. Jason helped us to learn (and the insurance adjuster has confirmed, by the way) the process by which roof claims work. Basically, the insurer will pay you immediately for the “depreciated” value of your roof. Unless your roof is brand new, this will not be enough to replace it. In our case, it was roughly half. You can do whatever you would like with that first check, but if you do not repair your roof, the insurer will not pay for the same damage again. Only IF you are approved and decide to replace the roof are you eligible to be paid full “replacement” value, minus your deductible, after the work is certified as completed by a state certified roofer. This is why Southern Exteriors’ quotes will match the insurance estimate; if you did not use that replacement money to replace your roof, you are not eligible to pocket it. The insurance company is paying this extra money because they would rather insure a house with a new roof than a house with an old, damaged roof. This insurance estimate is to replace the roof exactly as it was, not to include optional upgrades (unless you need code compliance upgrades; they do usually pay for that). Southern Exteriors (Jason) did a great job of working within the budget of that insurance estimate to get our roof on our house AND our shed replaced. He even worked with us to add into the scope some code updates and additional elective upgrades on our job – architectural shingles, shingle over ridge vent, and synthetic underlayment. We ended up with a much better roof and minimal out-of-pocket cost.
Chris was awesome! Very responsive and helpful. Super friendly guy and very knowledgeable. He helped walk us through the whole process of getting our roof problem fixed. Definitely recommend!
They are nice people. Very professional and reasonable. Quick response to any customer concerns. I highly recommend!
Great company to work with. The owners and employees are amazing and very knowledgeable. Very fast response time.
The guy I spoke to was excellent and actually helped me a LOT.
I own an insurance agency in South Carolina, and anytime I have clients with storm damage or roof damage that needs to be done, I always send them to Southern Exteriors Roofing. Chris Wade is my main contact. He has personally handled every roof in the upstate that I have been able to send him to for repairs. All of my clients are always very appreciative and commend him on him being prompt and efficient. They always know he is on their side.
Jason came to my house after the wind-driven rainstorm we had. He was very professional. He was able to diagnose where the leak was coming from and also spoke with my insurance claim adjuster. Now have to wait for the insurance inspection. I would recommend Jason to anyone.
Excellent service! Gabriel is always on time. He’s professional and, most importantly, honest. He accidentally damaged one of my window screens, and he didn’t hesitate to let me know and volunteer to replace it. He actually cares about doing the job right the first time. I enjoyed working with the company and highly recommend them!
Phillip has been great helping me with updates and what’s happening with the project. Roof looks great too! Thanks.
Jason and Adam are great. They took time to explain the entire process and assisted with getting insurance involved. They even went above and beyond to help us get our roof replaced on a tight schedule. I cannot recommend Southern Exteriors Roofing enough. I definitely will use them again in the future.
Southern Exteriors Roofing was a pleasure to work with. The owner, Jason Smith, made the process so easy and hassle-free. He was always available to answer any questions I had and very prompt and on time. We love our new roof! I will definitely refer them in the future.
We contracted with Jason and Southern Exteriors Roofing to replace our roof recently. Being the business owner, he is well aware that the job from start to finish reflects on him personally, either good or bad. Jason was on the site every day his crew was here. Both he and his workers were friendly, accommodating and professional. We also had the opportunity to meet his wife, Pamela, and their two boxer dogs. All-around good folks and a great company to do business with. We feel we have not only a professional relationship, but also made some new friends. I can’t recommend Jason Smith and Southern Exteriors highly enough.
Southern Exteriors Roofing completed my roof in two days. Very good cleanup. Looks like a quality installation.
Southern Exteriors Roofing did a great job on the siding. Would recommend.
A great team to work with. Not only are they incredibly knowledgeable and professional in their work, but they are also genuinely nice people to work with. I would highly recommend!
I’m very pleased. Professional and courteous.
Jason was prompt and communicated well. He also emailed photos of the shingle repair he did and provided helpful insight on the condition of the roof.